Delivery & shipping policy

The shipping rates and location below are based on products sold directly from

Please refer to individual stores for their own shipping rates and locations.

UK shipping

Zone 1 – UK Mainland £3.95 (orders over £30 free)

Zone 2 – Northern Ireland £6.95 (orders over £50 free)

Zone 3 – Scottish Highlands & Isles, Channel Islands and Scilly Islands £7.95 (orders over £50 free)

European shipping

Zone 4 – Rep Ireland, Austria , Belgium, Czech Rep, Denmark , France, Germany, Hungary, Luxembourg,  Netherlands and Poland £9.95 (orders over £60 free)

Zone 5 – Italy, Lithuania, Portugal, Spain, Slovakia, Slovenia and Sweden £10.95 (orders over £60 free)

Zone 6 – Bulgaria, Estonia , Finland, Greece, Latvia and Romania £12.95 (orders over £70 free)

Zone 7 – Switzerland & Norway £9.95 (orders over £60 free)

Rest of the world shipping

Zone 8 – USA & Canada £18.95 (orders over £90 free)

Zone 9 – Australia & New Zealand £22.95 (orders over £99 free)

Shipping policy and terms

Shipping dangerous goods – Some products are classed as dangerous goods (Pure Essential oils, Organic essential oils or products which contains alcohol such as Aroma Mists or Perfumes.) We can ship Dangerous Goods by road ONLY. We are unable to send dangerous goods by air.

Dispatch times – We aim for 1-2 working days for dispatch of your orders, UK Orders should be delivered within 3-5 working days after dispatch.

Methods of delivery – For UK courier orders we use the courier APC when your order is dispatched you will receive an automatic dispatch email and tracking details.

We aim for 1-2 working days for dispatch of your orders.

For orders placed after 5.30pm (GMT), the working day commences at 9am (GMT) the next day. 

Please note that some orders can be  dispatched from multiple warehouses therefore your order maybe be split to more than just 1 parcel. 

PO Box addresses – We cannot ship to a PO Box address via courier within the UK


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